Troubleshooting

If you encounter problems while you are working with RICOH Accessibility Designer, you might be able to solve them by using the information in this section.

If a message appears

This section explains essential messages. If you encounter a message that is not explained in this section, follow the instructions in the message.

Validating PDF

Message Action and Reference
The condition has no branch action. Make sure you set condition rules for either the True or False branch.
The element needs to be part of a table. The matched table row element should be part of the table structure.
Missing fixed text value in element. Make sure matched elements such as paragraph, heading, link, note, table data, column header, row header are not empty when the element property is set on Fixed.

See Exporting Coordinates in the Control File for details on exporting options.

The Anchor must have at least one coordinate. Make sure at least one of X and Y anchor properties is not set to Absent.

If RICOH Accessibility Designer stops working or throws an error, run the installer again. See Installing RICOH Accessibility Designer for more details.