Installing a Windows Operating System
When you install a primary server on a Windows operating system, choose the correct
mode to run in and open the correct ports in the firewall.
RICOH ProcessDirector can be installed on these operating systems:
- Windows Server 2019 64-bit
- Windows Server 2022 64-bit
- Windows Server 2025 64-bit
- Note:
- The IBM DB2 database does not run on Windows Server 2025. If you plan to install RICOH ProcessDirector on a system running Windows Server 2025, you must use PostgreSQL as your database.
To install a Windows operating system:
- See the Windows documentation to install the appropriate operating system. When you
are asked to choose 32-bit or 64-bit mode, choose 64-bit mode for the Windows operating
system. RICOH ProcessDirector is not compatible with 32-bit mode.
Make sure that User Account Control (UAC) is set to OFF. You can turn it back on when the installation is complete.
- RICOH ProcessDirector supports both IPv4 and IPv6 protocols. If you use IPv4, IP addresses can be expressed
using dotted-decimal addresses or the fully qualified host name. If you use IPv6,
you must use the fully qualified host name of the server.
- Note:
- If you use an IPv6 address, you must complete additional configuration steps after you install RICOH ProcessDirector. See Configuring to use IPv6 addresses.
- Create an administrator account specifically for RICOH ProcessDirector to run under. The account should not be connected to a specific person.
- Note:
- The administrator user ID cannot contain spaces in the name.
- Make sure the password for the administrator does not include the characters " or % or ^ or passwords that contain two $. If the current password includes those characters, change the password before continuing.
- This user ID must have Full control access on the drive where you plan to install RICOH ProcessDirector. Open the properties for the drive and check the permissions for this user on the Security tab.
- In your firewall, open any ports that RICOH ProcessDirector uses. You must open this port:
- 15080 for inbound connections on the computer that RICOH ProcessDirector is installed on. Other computers use this port to connect to the RICOH ProcessDirector service.