Downloading installation files

If you do not have installation discs, use this procedure to download ISO images of them.
To download installation files:
  1. In a web browser, open this page: https://dl.ricohsoftware.com/
  2. Click Software Downloads, enter your Entitlement ID, and click Submit.
  3. Under Product Downloads in this EID, click the title of each ISO file listed to download it.
      Note:
    • For information about using ISO files to install software, click Working with ISO files on the right side of the webpage.
    • All RICOH ProcessDirector features are included in the base product except for the RICOH Transform features.
  4. If you need to install a Ricoh Transform feature, click the feature and save its ISO file to your computer.
  5. If you need to install one of the supplied font sets:
    1. Click View Related Files on the right side of the page.
    2. Scroll to the bottom of the downloadable packages list to find the font collections.
    3. Click the title of each font collection to download the ISO file.
  6. After each file downloads, validate its MD5 checksum to the value shown on the webpage. Use this command, substituting the name of the file for ProductUpdate.iso:
    • certutil -hashfile ProductUpdate.iso MD5

    If the checksum does not match, download the file again.

  7. Optional: Burn the base product ISO file onto a blank dual-layer DVD. Burn each other ISO file onto its own blank CD or DVD. Windows supports mounting ISO files, so this step is not required.
    Note: CD and DVD burning programs can burn files in a variety of formats, including data, video, and audio. If you decide to create a DVD, choose the option for burning an ISO image. The options for burning data do not create a DVD or CD that you can use to install the software.
You are now ready to use the installation program to install RICOH ProcessDirector.
  • If you want to install from a DVD drive on the primary computer, continue with Installing the base product.
  • If you want to mount the ISO files, copy the files to the system where you plan to install RICOH ProcessDirector. Right-click the base product ISO file and choose Mount. Continue with Installing the base product.
  • If you want to copy the installers to a staging location on this computer or somewhere else on your network, continue with Installing from a remote directory.
    Important:
  • We recommend keeping your entitlement ID in a safe place for further use. It is useful when you need to download product updates or any other packages. To find more information about downloading product update packages, see Downloading and installing update packages.
Parent topic: Installing