Updating Apache Tomcat
Updating to the latest supported Apache Tomcat version ensures you have the newest
features, performance improvements, and security fixes.
- 15080
- 15081
- 15090
- 15443
- 15453
- C:\Program Files\Ricoh\ProcessDirector\ws
- C:\Program Files\Ricoh\ProcessDirector\ws_new
- C:\Program Files\Ricoh\ProcessDirector\ws_old
- C:\Program Files\Ricoh\ProcessDirector\fmgrws
- C:\Program Files\Ricoh\ProcessDirector\fmgrws_new
- C:\Program Files\Ricoh\ProcessDirector\fmgrws_old
- C:\Program Files\Ricoh\ProcessDirector\pc\ws
Follow the steps to install Product Update and then the Tomcat update package.
- Important:
- Take a snapshot or backup of the RICOH ProcessDirector system to avoid data loss.
- Verify that antivirus or other security software that locks and scans files is still disabled on the RICOH ProcessDirector system.
- RICOH ProcessDirector installs Apache Tomcat to be used by the base product. Other features install additional instances of Apache Tomcat. This procedure leads you through the steps to update the version of Tomcat used by Ricoh PDF, Custom PDF, and TASKalfa printers by installing the Product Update. Then, it helps you update the version of Apache Tomcat that is installed with the base product.
- Install the Product Update feature. See Downloading and installing update packages.Installing the Product Update feature addresses the vulnerabilities reported on port 15081 and the
C:\Program Files\Ricoh\ProcessDirector\pc\ws
directory. - Log in to the primary computer as the user who installed RICOH ProcessDirector.
- To verify the current version of Apache Tomcat, go to
C:\Program Files\Ricoh\ProcessDirector\ws
and open the Tomcat RELEASE-NOTES file. - Copy the
updateTomcat.zip
package that you downloaded from the RICOH Software website to a temporary location on the primary computer. For example, you can use theC:\aiw\aiw1\tmp
directory. - To generate the MD5 checksum of the package, enter:
certUtil -hashfile C:\aiw\aiw1\tmp\updateTomcat.zip MD5
Compare the result with the value provided on the RICOH Software website. If the values do not match, download the package again.
- Unpack the
updateTomcat.zip
package to the temporary folder. - Stop the RICOH ProcessDirector and Feature Manager Service services and make sure any Java processes for RICOH ProcessDirector are also stopped.See Starting and stopping the RICOH ProcessDirector service for more information.
- Start a command prompt as an administrator and enter:
ippdprofile
to set the environment variables and paths. - Change directories to the location where you unpacked the update file. If you unpacked
the file into
C:\aiw\aiw1\tmp
, type:cd C:\aiw\aiw1\tmp\updateTomcat
- Type:
updateTomcat.bat
to install the update.Review the output for any warnings or errors. If the output is correct, make sure all files are correctly loaded by typing:installPDUpdate.pl fix
- Important:
- Installing the Tomcat update addresses vulnerabilities reported on any of these ports
and directories:
- 15080
- 15090
- 15443
- 15453
- C:\Program Files\Ricoh\ProcessDirector\ws
- C:\Program Files\Ricoh\ProcessDirector\ws_new
- C:\Program Files\Ricoh\ProcessDirector\fmgrws
- C:\Program Files\Ricoh\ProcessDirector\fmgrws_new
- Installing the Tomcat update addresses vulnerabilities reported on any of these ports
and directories:
- To verify that the system is running correctly, log in to RICOH ProcessDirector.
- Click and verify that the page opens correctly.
- Close the Feature Manager page.
- If the user interface and the Feature Manager load correctly, look in
C:\Program Files\Ricoh\ProcessDirector\
and verify that these directories exist: