Updating the Java Runtime Environment

Keep your system secure and compatible by updating to the latest supported Java version. This ensures you have the newest features, performance improvements, and security fixes.
    Important:
  • Take a snapshot or backup of the RICOH ProcessDirector system to avoid data loss.
  • Verify that antivirus or other security software that locks and scans files is still disabled on the RICOH ProcessDirector system.
  • RICOH ProcessDirector installs Java to be used by the base product. Other features install additional instances of Java. This procedure only updates the version of Java installed with the base product.
To update the Java Runtime Environment:
  1. Log in to the primary computer as the user who installed RICOH ProcessDirector.
  2. Copy the updateJava.zip package to the primary server. For example, you can use the C:\aiw\aiw1\tmp directory.
  3. To generate the MD5 checksum of the package, open a command prompt and enter:

    certUtil -hashfile C:\aiw\aiw1\tmp\updateJava.zip MD5

    Compare the result with the value provided on the RICOH Software website. If the values do not match, download the package again.

  4. Unpack the file.
  5. Stop all RICOH ProcessDirector and Feature Manager services.
  6. To check the currently installed Java version, type:

    java -version

    Record the version of the currently installed Java.
  7. Run the script to update Java. Type:

    updateJava.bat

  8. Check the Java version again. Type:

    java -version

    Compare this version to the one you recorded in step to verify that it was updated.

  9. Start the RICOH ProcessDirector service.