Using the License Key Management Application
You can use the License Key Management Application (LKMA) to install, register, or
delete InfoPrint Manager licenses.
To install or register a license:
- Double-click the License Key Management Application icon on your desktop.
- From the InfoPrint Manager Licenses main window, click Add...
- Choose which type of license you want to use for your installation and then click
Next.
- You can choose to try the product, which will run in trial mode for the period shown (60 days). To continue using the product after the trial period, purchase a license before the trial expires.
- You can choose to register your product manually using the self-service website.
- Note:
- If a license is added on top of an already installed license of the same type, the application deletes the previously installed license and installs the new license. Thus renewed maintenance licenses can be installed without manually deleting previously installed licenses. Always make sure you install a valid license for you product.
- The next screen displays the License Agreement. Select I accept the terms of the license agreement and click Next.
- Depending on the type of license you selected, there are two possibilities:
- If you selected the trial license, choose the trial license file you want to install.
- If you selected to register your purchased license, complete the following steps:
- From the Register manually using the self-service website dialog, go to the self-service website https://dl.ricohsoftware.com.
- Click Software Activation and follow the prompts to obtain your license key. Use the Entitlement ID from your invoice and the System fingerprint from the dialog.
Note: If the system fingerprint used for generating a license key is changed, the InfoPrint Manager software continues to run in grace mode for a period of 7 days. You must contact your Ricoh representative to receive a new license key before the period expires, otherwise the InfoPrint Manager software will stop running on this system when the grace period ends.
- Return to the Register manually using the self-service website dialog and click Browse to select the folder where the License key was saved after you received it by e-mail or downloaded it from the self-service website.
- Select the License key file and click Open to upload it.
- Click Next or Register to display the next screen.
- If you select Register, the following message appears:
- Registration successful if the registration process was successful.
- Registration failed if the registration process failed.
If the registration process was successful, click OK. If the registration process failed, a pop-up message is displayed to indicate why the registration failed.
Note: If the license management application fails to install the license, the InfoPrint Manager Installer will not proceed with the installation.
- If you select Register, the following message appears:
- From the Licence Key Management Application for InfoPrint Manager main window, click Delete....
- In the dialog box, select yes to delete the license or no to preserve it.